If you believe a payment was made but doesn’t properly display on your current balance, please contact your dental office for assistance. What do I do if you have not received or credited my payment? But you can call your office for assistance if you believe you’ve made a payment in error. No, once you’ve made a payment, you cannot cancel it here. Once I made my payment online, can I cancel it? No, there is no processing fee charged to patients for using the Payment Portal. Is there a fee associated with the Payment Portal service? Is my account eligible for Payment Portal service?Īs long as your dental office has activated the portal for its patients, yes. How secure is my personal information and my bill payment?Īll transactions are processed through a secure website, and all information is encrypted. Use it to locate and pay your bill here online. The payment ID is a unique code assigned to your account, located on your paper or emailed statement just below the credit card information box or at the bottom of the statement in the messages box. Simply check your paper or emailed statement for the payment ID and enter your information here to see if you can make your payment online. The Payment Portal allows you to make secure payments online from the convenience of home or on the go, and eliminates the hassle of dealing with paper statements.Įasy, if your dental office has activated the Payment Portal, no action is required on your part to enroll. The Payment Portal is available 24 hours a day, 7 days a week, from any computer or smartphone with internet access. Just enter your payment ID, zip code, and last name to access your current balance, due date, and payment options covering most major credit/debit cards. The Payment Portal lets you pay your dental bill online using a secure, HIPAA- and PCI-compliant site.
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